Panasonic launches onsite service team for Expo 2020
Team will support B2B customers of its display and AV technology during Expo 2020
Panasonic has established an ‘onsite service taskforce’ to support its B2B customers at mega events in the region.
The taskforce will be focused on supporting customers who are participating in Expo2020.
Panasonic says that the team will draw on the company’s experience in providing audio-visual, displays and projection technology for other large scale events. Panasonic was an Official Ceremony Partner to the Olympic and Paralympic Games Rio 2016, providing projection technologies for the open and closing ceremonies.
At Expo Milano 2015, the company said it supplied over 640 visual systems in over 40 pavilions. Yasuo Yamasaki – Director, System Solutions & Communications Division, PMMAF, said, “As the first ever event of such magnitude to be hosted in the Middle East, Expo 2020 is expected to draw millions of international visitors to Dubai. Forward-thinking innovations and a legacy of technological excellence are the pillars of our expansive range of B2B products and solutions. Not only do we put significant emphasis on product value, but equally important to us as a management focus is delivering excellent customer experience. We are readying our team of Service experts to provide onsite support and service to ensure hassle-free operations throughout the Expo. By offering unrivaled end-to-end solutions, Panasonic creates value that delivers long-term returns for customers.
“We know increasing engagement is the name of the game today. Panasonic is all about creating bespoke experiences and engaging audiences. We put great effort in understanding the individual business requirements of our customers. This awareness – the ability to put the right technology plus optimum support in place – ensures that we provide our customers with the highest levels of service that add real and measurable value,” Yamasaki added.