ADDA launches Social Services journey for TAMM

New TAMM journey provides 47 services in social spheres

TAMM's social services journey has been developed by the Abu Dhabi Digital Authority and the Department of Community Development.
TAMM's social services journey has been developed by the Abu Dhabi Digital Authority and the Department of Community Development.

Abu Dhabi Digital Authority has added a new ‘Social Services’ journey to the TAMM government services offering.

The Social Services journey, developed with the Department of Community Development (DCD), will offer 47 different services for citizens and residents.

Services are split into six areas - community, health, education, housing, business and family services – and are accessible through TAMM digital channels, customer service centres and the Abu Dhabi Government Contact Centre.

The Social Services Journey facilitates applications for house constructions, home purchase loans and online requests for land grants as well as maintenance and rebuilding service. The journey also will facilitate applications for welfare-related benefits and the registration of citizens and people of determination.

Health services include requests for Health Insurance Policies, cards for people of determination and senior Emirati nationals, including but not limited, ‘Ounk’ and ‘Absher’ cards.

Family services includes facilitating marriage funds, family counselling and social consultations. The financial category addresses the needs of citizens seeking financial support to start up a business or entrepreneurial project.

Education services facilitate requests for scholarships, country status updates, change of university course or major, and change in university.

HE Dr Mugheer Al Khaili, Chairman of the Department of Community Development said: “In line with the enduring directions of our wise leadership, the Abu Dhabi Government saves no effort towards providing assured and dignified life. The Government continues its efforts towards achieving sustainable community development that complies with Abu Dhabi’s prominent achievements in different sectors.

“The Social Services Journey” is one of the Abu Dhabi government initiatives, designed for providing prosperity to the individuals with their different ages including senior citizens, people of determination and other components of the society.

Commenting on the launch of this new initiative, HE Dr Rauda Al Saadi, Director General of ADDA, said: “With the launch of this important “Social Services” journey, TAMM has achieved a new milestone, in line with ADDA’s efforts to reinforce joint initiatives and government collaborations that support the digital transformation agenda. Fulfilling the social needs of the people of Abu Dhabi through a seamless single digital platform is in line with the Emirate’s vision of achieving a model government that provides next-generation services for all vital sectors and segments of our society. We are proud to incubate an integrated journey that provides an array of social benefits via TAMM’s digital channels and customer centres. We also affirm the readiness of the Abu Dhabi Government Contact Centre to receive all inquiries in support to this newly launched journey.

“The Abu Dhabi Digital Authority commends the cooperation efforts to launch this journey, exemplified through this initiative by key government entities, particularly the Department of Community Development, with common goal of the betterment of Abu Dhabi’s community.”

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